Category Archives: Windows

HP, Windows Server 2008 R2

How to install HP Insight Management Agents or WBEM to Windows Server 2008 R2

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SYMPTOMS:

While HP doesn’t support Microsoft Windows Server 2008 R2 as operating system for DL3x0 G4, you can install this software to it as usual. But after installation you find out no information at “HP System Management Homepage”.

CAUSE:

This happens because neither WBEM components, nor HP Insight Management Agents cannot be installed.

When you try to install WBEM/HPIMA manually, you receive following error:
Installation for “HP Insight Management Agents for Windows Server 2003/2008 x64 Editions” requires one or more of the following that is not currently installed or in the install set:

– HP ProLiant Advanced System Management Controller Driver for Windows
– HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows
– HP ProLiant iLO 2 Management Controller Driver for Windows
– HP ProLiant iLO 3 Management Controller Driver for Windows

RESOLUTION:

  1. Download HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows Server 2008 x64 Editions (cp010914.exe) to the server.
  2. Extract downloaded file with integrated extract feature.
  3. Set the compatibility mode for cpqsetup.exe as “Windows Server 2008 (Service Pack 1)”.
  4. Run cpqsetup.exe, installation should works fine.
  5. Install HP Insight Management Agents/WBEM as usual.
  6. Also, one unknown device will disappear from Device Manager — it is called “HP ProLiant iLO2 Advanced System Management Controller” from now.
Windows Server 2003

Hardware Update Wizard doesn’t work

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Symptoms:

When you are trying to update or install a driver via CompMgmt.msc and click “Update driver”, nothing happens. Also, you get an errors in System log:

Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 264
Date: 24.02.2008
Time: 23:49:06
User: N/A
Computer: PCNAME
Description:
Client side device installation was not performed because the file "C:WINDOWSsystem32newdev.dll" was not found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Solution:

Just extract NEWDEV.DL_ from distributive of Windows Server 2003 to %SYSTEMROOT%System32newdev.dll.